DigiCRM gives you a powerful CRM, for the Customer Management of the Nautical sector, which prepares the Company to easily undertake Dynamic Marketing actions.
Possibility to draft promotional campaigns and/or newsletters, according to preferences and interests expressed by clients
All the boats are related to those who own, or have owned, a boat and a boat folder preserves the history of all events.
The Broker is able to send, receive and archive the mail directly from a client folder.
The e-mails sent with Outlook are automatically captured and kept in this repository, where all the communications and actions concerning the same subject are organised.
Supported by social communication tools used for Instant Messaging, interacting in discussion groups and forums, activating Microblogs synchronised with your own website.
LP module: makes available a configuration-quote producer associated to the price lists, used by every vendor to configure a new boat and draft quotations in full safety and within their own operating margins (Optional)
PG module: used to plan sales contract implementation coherently with the progress at the shipyard, and manage stocks
GC module: used to interact with the shipyard for warranty management
AM module: used to plan and account for towing and maintenance activities
Electronic Mail and managerial Digiboat are two independent and autonomous applications that can be integrated (put in communication), to obtain organizational benefits, otherwise unthinkable, designed to boost the productive activities of employees for marketing purposes. The professional Google feature usage (Google For Work) or Microsoft (Office 365) further enhance the synergy between the two applications.
Customer Folder: CRM Digiboat offers, for every census Subject (Customer, Supplier, etc) a folder that comprises automatically and chronologically all incoming and outgoing mail. Il Folder Cliente fornisce una visione completa di tutte le comunicazioni e gli eventi che hanno interessato un determinato Soggetto ; The Mail is automatically collected, in this regard it is necessary to authorize DigiCRM get in observation on the boxes of incoming mail. Every person authorized to use the Organization CRM, is able to see and be informed so existing relationships between a customer and the Organization, also with regard to the correspondence exchanged with other colleagues of the Organization. If necessary you can still restrict access to Folder Customer.
Mail summary: DigiCRM allows you to have a unified and synthetic ALL correspondence Mail Organization referring to Inbox, Sent and Outbox.
CRM selection: you can highlight, within the Organization, some Subjects surveyed on which they are undertaking promotional activities or sales activities. Subject to every highlight is associated with the last communication exchanged and can be associated with the next action to take.
Requests management for Information from the portals of Posts: DigiCRM , authorized by Broker, automatically intercepts all requests for information for the purpose of :
Address book sync: the age profile of Subjects surveyed in CRM Digiboat (Name/Company name, phone, email addresses, notes, etc.) It can be synchronized with Address Book for Smartphone; by surveying/updating a Subject in Digiboat, it is automatically updated in the address book of the mobile phone and vice versa
Digiboat mailer: in addition to the functionality of the Folder, DigiCRM itself provides the ability to send mail. This tool, together with the possibility to select, as recipients, Surveyed subjects who have a certain profile (Ex interest on certain types of boats and/or spending power), allows you to do promotional campaigns and send newsletter. Text and images that make up a Letters can be composed and stored as Template.
Complete sync: the combination of Digiboat e Google/Office365, in addition to ensuring that all mail received is acknowledged by Folder of Digiboat, has the effect that even the mail forwarded through Digiboat appear in the Post forwarded the phone, Outlook and other operators of electronic mail.